Terms & Conditions
Hi Flyers
Units 2/3 Riverside Business Park
Moffat Street
Glasgow
G5 0PD
VAT registration number 774574881
This page and the documents referred to on it, tells you the terms and conditions on which we supply our products on www.hiflyers-balloons.co.uk
Please read these terms and conditions before ordering products from our site.
You should understand that by ordering our products, you agree to be bound by our terms and conditions.
- The goods will be delivered to the address provided by you.
- All prices quoted (including delivery charges) on our site are subject to VAT at the standard rate.
- All orders must be paid for prior to shipping.
- All goods remain the property of Hi Flyers until such times as they have been paid for.
- Please allow plenty of time for urgent deliveries, as we shall not be held liable for any delays.
- Your order constitutes an offer to us to buy a product.
- Any item that arrives in poor condition should be returned to us (within seven days), and we will then replace the goods or offer a full refund upon receipt of the goods.
- Images are representative only (the design/artwork) is subject to change by the manufacturers.
- We reserve the right to adjust prices to cover increases in supplier or delivery costs.
- All orders are subject to availability.
Helium Terms and Conditions
By entering a helium contract with Hi-Flyers you, the customer, are confirming you have read and understood the Helium FAQ on our website and agree to the following terms:
1) The customer acknowledges that Hi-Flyers will debit their provided bank card on the first week of every quarter– March, June, September and December –for any rentals due for that period.
2) If the funds are unable to be debited, Hi-Flyers retains the right to cancel the hire and request the immediate return of the cylinder.
3) The deposit fee on the cylinder is held by Hi-Flyers and is fully refundable on return of the cylinder. The deposit will only be returned to the account holder, provided the helium cylinder is returned undamaged and in accordance with the terms outlined herein.
4) All cylinders are owned, maintained and tested by Boc / Air Products, and are never at any point owned by the customer. Customers are responsible for the proper care and handling of the helium cylinder during the hire period. Any damages incurred to the cylinder during this time will be the responsibility of the customer, and charges may be applied to cover the cost of repairs or replacement, including the loss of the deposit.
5) All cylinders are owned, maintained and tested by Boc / Air Products, and are never at any point owned by the customer. Customers are strictly prohibited from subletting or leasing the helium cylinder to third parties. The cylinder is intended for the sole use of the customer and their business.
6) Customers agree to use the helium cylinder in accordance with all applicable laws and regulations, as well as Hi-Flyers’ usage guidelines. This includes but is not limited to safe handling practices, proper storage, and adherence to helium cylinder refill procedures.
7) Hi-Flyers reserves the right to terminate a customer’s access to the helium cylinder service at any time for violation of these terms or for any other reason deemed necessary by Hi-Flyers. In the event of termination, the customer will be required to return the helium cylinder promptly and in good condition
8) Hi-Flyers reserves the right to modify these terms of service at any time without prior notice. Customers will be notified of any changes to the terms, and continued use of the helium cylinder service constitutes acceptance of the modified terms.
We reserve the right to amend these terms and conditions.